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Accessibility Statement

 

Wigan Borough Federated Healthcare (WBFH)Wigan Borough Federated Healthcare (WBFH) is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our website and digital services are accessible and usable by as many people as possible.

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Our Commitment

 

We want as many people as possible to be able to use our website. This means users should be able to:

  • Change colours, contrast levels and fonts using browser or device settings.

  • Zoom in up to 300% without the content becoming difficult to read.

  • Navigate most of the website using a keyboard.

  • Navigate most of the website using speech recognition software.

  • Listen to most of the website using a screen reader.

  • Access content that has been written in clear and simple language wherever possible.

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Accessibility Standards

 

We aim to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning and neurological disabilities.

 

How Accessible This Website Is

 

We are aware that some parts of this website may not yet be fully accessible. For example: Some PDF documents may not be fully accessible to screen reader software. Some older content may not meet current accessibility standards. Certain third-party applications or embedded content may have accessibility limitations outside our direct control. Some images or documents may not yet have appropriate alternative text. We are actively working to identify and address accessibility issues as part of our ongoing website improvement programme.

 

Reporting Accessibility Problems

 

We welcome feedback on the accessibility of our website. If you find any problems not listed on this page, or if you require information in an alternative format, please contact us: Wigan Borough Federated Healthcare Email: [Insert email address]Telephone: [Insert telephone number]When contacting us, please provide details of: The webpage or document you experienced difficulty with. The nature of the accessibility issue. Any assistive technology you were using. We will aim to respond as quickly as possible and provide the information you need in an accessible format.

 

Enforcement Procedure

 

If you are not satisfied with our response to your accessibility concerns, you may seek advice from the Equality Advisory and Support Service (EASS), which provides guidance on equality and accessibility matters. Website: https://www.equalityadvisoryservice.com/

 

Technical Information

 

Wigan Borough Federated Healthcare is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, where applicable, and recognised accessibility best practices. This website is partially compliant with the WCAG 2.1 AA standard due to the known accessibility issues identified above.

 

Preparation of This Accessibility Statement

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This statement was prepared on [Insert Date].This statement will be reviewed and updated regularly to reflect improvements and changes to the website.

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