Cookie Policy
Wigan Borough Federated Healthcare (WBFH)
Last Updated: 05.08.26
1. Introduction
This Cookie Policy explains how Wigan Borough Federated Healthcare ("WBFH", "we", "our", or "us") uses cookies and similar technologies when you visit our website.
We are committed to protecting your privacy and ensuring that any personal information collected through our website is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By continuing to use our website, you acknowledge that cookies may be used in accordance with this policy and your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They help websites function effectively, improve user experience, and provide information to website owners about how visitors use their sites.
Cookies may be:
-
Session cookies: Deleted automatically when you close your browser.
-
Persistent cookies: Remain on your device until they expire or are manually deleted.
-
First-party cookies: Set by the website you are visiting.
-
Third-party cookies: Set by external providers whose services are used on the website.
3. How We Use Cookies
We use cookies to:
-
Ensure the website functions correctly.
-
Maintain website security.
-
Remember user preferences.
-
Understand how visitors use our website.
-
Improve website performance and user experience.
-
Measure website traffic and engagement.
We do not use cookies to collect sensitive personal information without your consent.
4. Types of Cookies We Use..
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off through our website. They are usually set in response to actions you take, such as:
-
Navigating the website
-
Completing forms
-
Managing cookie preferences
-
Accessing secure areas of the site
Without these cookies, certain parts of the website may not function properly.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously.
They may be used to:
-
Count website visitors
-
Identify the most popular pages
-
Monitor website performance
-
Improve user experience
Functionality Cookies
These cookies allow the website to remember choices you make, such as language preferences or settings, to provide enhanced functionality and a more personalised experience.
Third-Party Cookies
Some features on our website may rely on services provided by third parties, such as:
-
Embedded maps
-
Videos
-
Social media content
-
Website analytics services
These providers may place cookies on your device in accordance with their own privacy policies.
5. Google Analytics
WBFH may use Google Analytics or similar analytics services to help us understand how visitors use our website.
Analytics cookies collect information such as:
-
Number of visitors
-
Pages visited
-
Time spent on pages
-
Traffic sources
This information is aggregated and anonymised wherever possible and is used solely to help improve our website and services.
For further information about Google Analytics, please visit:
https://policies.google.com/privacy
6. Managing Your Cookie Preferences
When you first visit our website, you may be presented with a cookie banner allowing you to:
-
Accept all cookies
-
Reject non-essential cookies
-
Customise your cookie preferences
You can change your preferences at any time through our cookie settings tool (where available).
You can also manage or delete cookies through your browser settings.
Guidance for managing cookies can be found at:
Please note that disabling certain cookies may affect the functionality of our website.
7. Personal Data and Cookies
Some cookies may collect information that could be considered personal data. Where this occurs, WBFH will process this information in accordance with our Privacy Notice and applicable data protection legislation.
For further information on how we use personal information, please refer to our Privacy Notice.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or how we use cookies.
Any updates will be posted on this page, and the revised version will take effect from the date of publication.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact Wigan Borough Federated Healthcare
on the details below:
Email: wbfh.fed@nhs.net
Address: Robin Park First Floor Offices, Robin Park Leisure Centre, Loire Drive, Wigan WN5 0UL